Customer Information
Terms & Conditions

Soul Fair Go Policy

Soul Fair Go Policy
'yes' TimeTM
Push to Talk
Live TV



Soul Fair Go Policy  Back to Top

The Soul Fair Go Policy applies to all Soul promotions and services and may extend to future promotions and services as determined by us from time to time. The policy allows us to request that excessive users of a promotion or service limit their use or cease using a promotion or service.

We reserve the right to determine what is excessive use and may suspend or cancel a customer’s access without notice in such circumstances. We also reserve the right to charge customers for promotions or services accessed in excess of the Soul Fair Go Policy.

Soul reserves the right to terminate promotions or services at any time.


'yes' TimeTM  Back to Top

Excessive use of ‘yes’ TimeTM is currently considered to be more than 2,000 minutes per billing period per mobile service.


Push to Talk   Back to Top

Excessive use of Push to Talk is currently considered to be more than 150 minutes of use per billing period per mobile service number.


Live TV  Back to Top

Excessive use of WAP GPRS for Live TV streaming is considered to be more than 10Mb downloads per billing period per mobile service.

10Mb of usage is approximately 1.2 hours of continuous TV streaming.



Current as at 30/1/2006