Introducing Unbilled Calls Service
Features and Benefits
Activating this Service
Using this Service
Costs of Using this Service
Frequently Asked Questions
|Introducing Unbilled Calls Service |
Unbilled Calls Service allows you to request the total cost of unbilled calls made from your mobile or home phone service since the start of your billing month by dialling our Interactive Voice Response (IVR) system.
|Features and Benefits |
|Activating this Service |
The Unbilled Calls Service is automatically available to all of our mobile and home phone customers.
|Using this Service |
The Unbilled Calls Service is only available through our Interactive Voice Response (IVR) system, which can be accessed by dialling 13 30 20 or 345 from your mobile phone. If you are overseas, you may call us on +61 8 9282 0222 (international calling rates apply) to access this service.
On the IVR:
|Costs of Using this Service |
The Unbilled Calls Service is free, however standard call charges apply for any calls to 13 30 20.
|Frequently Asked Questions |
Here are some frequently asked questions about the Unbilled Calls Service. For assistance please use the "Contact Us" section of our website or call our Customer Care number.Is there a charge for using the Unbilled Calls Service?
Can an account user access the Unbilled Calls Service?
Can I use this service while I’m outside of Australia?
Can I find this service on your website?
What do I do if I have forgotten my password?
Can the Unbilled Calls Service send the total to me via SMS or email?
Is this service available on prepaid services?
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