Introducing Short Message Service (SMS)
Features and Benefits
Activating this Service
Using this Service
Costs of Using this Service
Frequently Asked Questions
|Introducing Short Message Service (SMS) |
SMS allows you to send and receive short text messages with your mobile phone.
|Features and Benefits |
|Activating this Service |
The SMS message service is automatically activated free of charge when you activate your mobile service.
|Using this Service |
Sending and receiving SMS is as easy as A B C!
This is a general guide to using SMS; please refer to your mobile phone user manual for specific instructions.
SMS are typically sent as follows:
|Sending International SMS
International SMS capabilities, including the ability to send or receive text and picture messages, will vary from country to country. If available, send international SMS messages as follows:
|Receiving and reading SMS
This is a general guide for using SMS; please refer to your mobile phone user manual for specific instructions. SMS messages are typically read as follows:
|Saving and Deleting SMS
|Sending and receiving SMS (pixel pictures, logos, animations and audio)
Some mobile phones allow you to send and receive pixel pictures, animated images with audio via SMS messaging. This function should not be confused with the Multimedia Messaging Service (MMS), which allows colour pictures, photos and animated images with audio to be sent and received between MMS capable mobile phones.
|EMS and MMS
|Costs of Using this Service |
|Viewing SMS charges on your bill
All SMS sent from your mobile phone and any SMS messages requested to be sent from another service will be shown on your bill.
|Frequently Asked Questions |
Here are some frequently asked questions about the SMS service. If you are still having problems please call us on our Customer Care number for assistance.Why would an SMS message take many days to get to a recipient?
Am I billed for SMS that don’t arrive at their destination?
Why do I get a note on my mobile phone screen that says 'Message not sent this time' or 'SMS failed'?
Why can’t I receive SMS messages?
Why can’t I send/receive International SMS messages?
Why does my mobile phone display read, 'Message could not be displayed here'?
|© 2011 Soul Communications Pty Ltd.|