Introducing Call Hold / Call Wait
Features and Benefits
Activating this Service
Using this Service
Costs of Using this Service
Frequently Asked Questions
|Introducing Call Hold / Call Wait |
Call Hold / Call Wait allows you to switch between calls, place calls on hand make or receive additional calls while you have a call on hold on your mobile phone service.
|Features and Benefits |
Call Hold / Call Wait allows you to use your mobile phone like you would a switchboard!
|Activating this Service |
Call Hold / Call Wait is automatically activated, free of charge, when you activate your mobile service.
|Using this Service |
This is a general guide to using Call Hold / Call Wait. For specific instructions please consult your mobile phone user manual.
|Second Incoming Call
When you are on a call you will hear a soft intermittent alert tone of the second call trying to get through.
|Switching between calls
|Costs of Using this Service |
Call Hold / Call Wait services are free for all customers.
|Frequently Asked Questions |
Here are some frequently asked questions about the Call Hold / Call Wait service. For assistance, please use the ‘Contact Us’ section of our website, or call our Customer Care number.How long do I have to answer a second call?
Can I extend the call alert tone?
What is the etiquette for keeping a caller on hold?
Why would my Call Hold / Call Wait stop working?
Do I have to have Call Hold and Call Wait on my mobile service?
Can I have only Call Hold or Call Wait or vice versa?
Will Call Hold / Call Wait work when I am roaming?
How many calls can I have on hold at once?
Am I able to call conference on my mobile phone?
Can I switch between calls multiple times during a call?
|© 2011 Soul Communications Pty Ltd.|