Features and Benefits
Activating this Service
Using this Service
Costs of Using this Service
Frequently Asked Questions about this Service
|Introducing SurePage |
SurePage allows you to direct incoming calls to a live operator who will take a message and send it to your mobile phone as an SMS.
|Features and Benefits |
SurePage allows you to direct incoming calls to a live operator who will take a message and send it to your mobile phone as an SMS text message.
|Activating this Service |
To activate the SurePage service please call us on our Customer Care number for assistance.
|Using this Service |
Don't worry about missing important calls when you need to turn your mobile phone off, are out of range, or your mobile phone rings out. Have these calls automatically diverted to your SurePage service.
|Creating your answer message
You can create your own SurePage answer message to be read by the operator. If you need to change this message please call us on our Customer Care number for assistance.
Please remember SurePage is a messaging service not an information service therefore any messages containing information other than your name and leaving a message is not acceptable.
The style of your answer message will depend on the type of callers you are expecting. Below are some examples.
|Depositing SurePage Messages
When a call is diverted to your SurePage Service, a live operator will prompt the caller to leave a message using your personal greeting (answer message). The message will then be sent to you as an SMS message.
|Retrieving SurePage Messages from your mobile phone
When someone has left a SurePage message for you, the operator will send it to your mobile phone via SMS message service.
|Using SurePage and Voicemail
Sometimes you may like to switch between SurePage and . This is a simple process where you manually change the diversions from your mobile phone 'Diversion' menu. See our Diversion factsheet for more detailed information. If you need assistance please call us on our Customer Care number.
| Turning Off SurePage
SurePage can be disabled easily by changing your diversion settings. See our Diversions factsheet for details or consult your mobile phone user manual for instructions.
|Using SurePage whilst International Roaming
SurePage is a network dependent function and does not work in every country.
Please note that an unconditional diversion must be set to your SurePage service to receive SurePage Messages when internationally roaming. For instructions on how to set an unconditional diversion please see our Diversion factsheet or refer to your mobile phone user manual for specific instructions. If you need assistance please call us on our Customer Care number.
|Costs of Using this Service |
We will activate SurePage for you upon request free of charge and you only need to pay for what you use.
|Viewing SurePage charges on your Bill
All SurePage messages sent to your mobile phone will be shown on your bill.
|Frequently Asked Questions about this Service |
Here are some frequently asked questions about the SurePage service. For assistance please use the "Contact Us" section of our website or call our Customer Care number.
|© 2011 Soul Communications Pty Ltd.|