Introducing Hardware Payment Plan
Features and Benefits
Activating this Service
Special terms and conditions
Costs of Using this Service
Frequently Asked Questions
|Introducing Hardware Payment Plan |
An agreement that allows you to purchase equipment and pay for it in monthly instalments over an agreed term.
|Features and Benefits |
|Activating this Service |
This service is not available on pre-paid.
Please speak to one of our friendly Direct Sales Consultants to discuss your options, by calling us on our Customer Care number.
|Special terms and conditions |
The following is a list of important terms and conditions:
|Costs of Using this Service |
Your hardware payments are included on your monthly bill. Instalment amounts depend on the equipment and plan chosen.
|Viewing handset payments on your bill
Hardware payments are included on your monthly bill and are itemised under the section “Breakdown of service charges this month” usually on the second page of your bill.
Each mobile phone is assigned to a mobile service number and is shown by the prefix “HPP” (Hardware Payment Plan) and then the first 7 digits of the service number to which it is assigned. For example, if your mobile number is 0403 000 099, the code for your Hardware Payment Plan will be: HPP04030099.
|Frequently Asked Questions |
Here are some frequently asked questions about our Hardware Payment Plan service. For assistance please use the ’Contact Us’ section of our website or call our Customer Care number.Can I pay an upfront amount to reduce my hardware payments?
Can I make ad hoc payments on my Hardware Payment Plan to reduce the plan term?
Can I insure my mobile phone while paying it off?
Can I buy any mobile phone I like on this plan?
Can I cancel my Hardware Payment Plan before the equipment is paid for?
Can I transfer my plan to someone else during my Hardware Payment Plan?
Can I keep my existing call promotions if I take up a Hardware Payment Plan?
Are HPP handset payments the same as the handset payments for Cap call plans?
Can a customer have both an HPP and a Cap handset payment on the same service?
Is this service available on pre-paid services?
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