Introducing Call Back
Features and Benefits
Activating this Service
Using this Service
Costs of Using this Service
Troubleshooting this Service
|Introducing Call Back |
Call Back allows you to set your home phone to sound a distinctive ringtone when an engaged number becomes available.
|Features and Benefits |
If the phone number you are calling is engaged, the Call Back feature will redial the number as soon as it becomes available up to a maximum of 45 minutes after arranging the Call Back.
|Activating this Service |
Call Back is automatically added to your home phone; see ‘Using this Service’ section for details.
|Using this Service |
Call Back is a standard feature that may be used on your home phone service.
|To arrange a Call Back|
When you receive a busy tone:
|To cancel a Call Back|
|To find out if you have a Call Back arranged|
|Costs of Using this Service |
The Call Back service costs 35 cents per successful connection plus standard call costs.
|Troubleshooting this Service |
Here are some frequently asked questions about the Call Back service. If you are still having problems please call our Customer Care number for assistance.Can I have Call Back on my mobile service?
Can I use the Call Back feature for any type of call I make?
Can Call Back be used for unanswered calls?
How many Call Backs can I have arranged at one time?
What if I want to go out and I’m waiting on a Call Back?
Once a Call Back is requested, how long will it be attempted?
What happens after the 45 minutes, does Call Back need to be reset?
|© 2011 Soul Communications Pty Ltd.|