Introducing Call Control
Features and Benefits
Activating this Service
Using this Service
Costs of Using this Service
Troubleshooting this Service
|Introducing Call Control |
Call Control allows you to restrict certain call types that can be dialled from your home phone.
|Features and Benefits |
Call Control is a security feature for your home phone service that allows you to restrict certain types of outgoing calls.
|Activating this Service |
To activate the Call Control service, please visit the ‘Contact Us’ section of our website or call our Customer Care number. The activation of Call Control can take up to 48 hours.
|Using this Service |
Call Control is an optional enhanced service that can be added to your existing home phone service. The Call Control service is user friendly and once activated you only need your PIN.
|Personal Identification Number (PIN)
|Changing your PIN
|Turning on Call Control
|Turning off Call Control
|To check if Call Control is on or off
|Costs of Using this Service |
This service has a monthly charge. For current charges, please use the ‘Contact Us’ section of our website or call our Customer Care number.
|Viewing the Call Control service charges on your Bill
The Call Control monthly charge is shown as a service charge, along with your line rental for your home phone service.
|Troubleshooting this Service |
Here are some frequently asked questions about the Call Control service. For further assistance, please use the ‘Contact Us’ section on our website, or call our Customer Care number.
What can I do if I cannot remember my PIN?
How do other Enhanced Services affect the Call Control Service?
If I restrict outgoing calls, can I still dial 000?
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